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Old 2007-09-25, 13:08   #15 (permalink)
PokerOffice Support
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Join Date: May 2007
Location: St Julian's, Malta
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Quote:
Originally Posted by abolition View Post
i have had all the above vista problems - but on stars, and none of the things in these forums have helped. I just checked and with crtl-alt-del - it shows poker office as a program but nothing I can recognise as a process.

Have you tried to turn off the Windows Vista user account control?

Can you please also double check that:

1. You are using english language in the PokerStars client. Go to Options->Language in the Stars lobby and make sure it's set to "English". PokerOffice only supports the english version.
2. That your hand histories are set to english. Go to Options->Instant Hand History Options in the Stars lobby and make sure thet are set to "English".
3. The dealer chat option is set to Everything at the table
4. That you have selected to save your hand history to your hard drive (look in the options menu in the lobby)
5. that the hand histories in fact are saved in the folder you have set in the hand history options. Hand histories should be written as soon as the hand is over.
6. Check that you're using one of the themes provided by Poker Stars.
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