[earlharbo]

Agreed. I've used PO for 2 years now and have really found a lot of use it it. Unfortunately, the amount of drawbacks are also making me think that there is a better software option. Here are my gripes with PO.

1) Support on weekends. While I appreciate the quick response to most of the larger issues, I think it's crappy that they don't do anything on weekends. PO users shouldn't have to wait for business hours to wait for poker office fixes and responses. Most of the good poker is on the weekends and at night.

2) Vista support. Considering how many people are using Vista now, it's ridiculous that it still isn't supported. It's another sign that PO is the software of the past. How can you continue to get business when your software doesn't support the operating system that comes with new computers? I spent 2000 dollars for a fancy new poker laptop and have numerous problems associated with running Vista. Software should work better with new technology, not worse.

3) Static Software-. I haven't noticed any major features additions in the 2 years I've been using PO, (or at least ones that I use). I've seen so many great suggestions in the "feature request" forum that are probably in other, newer poker software. Meanwhile, PO can't even update quickly enough to support vista. It just seems like maybe the company doesn't have the resources to give serious online poker players what they are looking for. We may all be better going with the bigger guys who can at least afford to change as the needs of customers change.