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Originally Posted by Administrator
I have not heard about this problem before. I guess it is due to some 3:rd part software on your computer. What security related applications do you use? I.e. firewall/antivirus/registry guard etc etc.
Please make sure that none of them have PO (PokerOffice.exe, javaw.exe and Java 2 TM) in any filter or block/ban/deny filter.
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I don't use any security software. I have a router and and closely monitor performance and all running applications.
PO never crashes, it's only Poker Stars, so I'm not sure how logs might help. I was just hoping somebody else had this issue and came across a fix. This problem started about 4 or 5 months ago on a completely different computer. I just gave up on the application. I decided to give it another go and tried to run it on a new computer, but I still have the same problem, or at least a similar issue.
Perhaps it has something to do with Java? I use a beta version of the Opera browser, and I have Java version 1.6.0_05 installed.
Just to give an example of how unusual this problem is, so far I have only been able to select one particular type of NL tournament at Poker Stars without seeing an immediate crash. If I select a .10 NL turbo game, I am able to negotiate in the game's lobby. When I hover the mouse pointer over the tournament lobby buttons, the pointer changes to a hand and I am able to close the window and return to the main Poker Stars window. Any other game lobby seems to cause Poker Stars to hang, and if I join and try to actually play one of the .10 NL turbo games, it will hang once the game begins. Also, any of the options under the Poker Stars "Help" section cause the application to crash as well.
Everything else with Poker Stars seems to work as expected.