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Old 2008-11-17, 01:18   #147 (permalink)
vl4226
Junior Member
 
Join Date: May 2008
Posts: 1
Default What will happen?

I have a few questions.

I like everyone else on this thread basicly have a useless piece of software. I have had it around 6 months and it probably worked 10 days during that time. For one reason after another the software had major bugs and would stop working the incompatability with mcafee being the latest seems like it won't be fixed soon.

my questions:

1. did I miss something and there is a fix out there?
2. if not will we be getting a credit for all this down time?
3. When my subscription comes up for renewal will I be notified or will it just happen?

I understand how difficult what you are trying to do is but at some point if you ever want us to buy a product from your company again you'll need to consider your customers.

I appreciate your efforts and hope you get it working soon.

vl4226
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