PokerOffice Users Forum  
Old 2008-09-04, 22:20   #1 (permalink)
Myvagenis
Junior Member
 
Join Date: Sep 2008
Posts: 1
Default Unable to load Poker Office 2?

I had purchased pokeroffice 1 a couple of years ago and now I'm trying to use it again. I downloaded the version 2, but everytime I click run for the setup I get a message that says "directory C:\Programs\PokerOffice already exists. I deleted all the software from when I used it before and my computer is not showing that folder or dir. I would like to load the new version and purchase another license, but for whatever reason it is saying it already exists. It also said underneath that error message that I might need to just update, I d/l 'd that file and ran it and still nothing, I have none of the existing software on the comp whatsoever I am sure. The only thing on there now with the name PokerOffice is the new setup install for version 2. Any help to resolve this problem would be appreciated, thank you!
Myvagenis is offline   Reply With Quote
Old 2008-09-05, 17:03   #2 (permalink)
PokerOffice Support
Support Team
 
PokerOffice Support's Avatar
 
Join Date: May 2007
Location: St Julian's, Malta
Posts: 5,138
Default

It sounds like you still have some PokerOffice files in your registry.

This ought to work:

* close down all processes that PO spwans: javaw.exe, pr.exe, ftpl.exe, scn.exe
* remove all keys from the registry (Start -> Run -> Regedit) under the HKLM\SOFTWARE\PokerOffice\ key (remove the whole key)
* delete all PO files and folders
PokerOffice Support is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT +2. The time now is 17:52.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.0.0