PO Not Importing FT Hand History

[grant1377]

I have received an email from Full Tilt requesting hand history from a SnG. I put that HH into a .txt file, and renamed it just like all the rest of my SnG. But when I try to import the HH into Poker Office, I get an error stating:
"Failed To Import Hand History!
Fatal Syntax Error in Hand History File
At Game ID 0>=0"

I can't figure out what is wrong, I have matched up my new HH with old ones and they both look the same. I have also tried this using the new 2.45 updated version and still same result. Thanks for the help.

Mark

[ShakinJ]

The problem is right at the top of the hand history file.
You need to add spaces in FullTiltPoker Game #12345678
so it looks like this... Full Tilt Poker Game #12345678

I had the same problem and after changing this, on advice from Johan from PO Support, everything worked fine.

Good Luck,
ShakinJ

[grant1377]

Thanks for the quick response, once I added the spaces it worked perfectly. I new it would be some simple fix like that.

-Mark