Live Tracker flashing on FT

mapaul04 · 2008-09-05, 06:26

Was playing last night and all of a sudden it started flashing. All the table overlay started flashing and changing. None of the stats ever stay the same, all they do is reload over and over again. Playing with FT on Vista.

PokerOffice Support · 2008-09-05, 17:05

Unfortunately this seems to be the case for quite a few users even with the new beta patch. A fix will come, but I don't yet know when I'm afraid.

mapaul04 · 2008-09-05, 23:07

Why did it all of a sudden start happening. I had been using it for a few days then half way into my game it started to do it.

PokerOffice Support · 2008-09-05, 23:10

Oh, so you had actually been playing without any problems before that? You didn't start playing more tables, changed limits or similar?

mapaul04 · 2008-09-10, 00:19

No it just all of a sudden happend halfway through a game. So I shut it all down and tried to reload and it has never worked since.

PokerOffice Support · 2008-09-10, 15:20

Since it did work for you initially, you can try to reinstall the patch:

1. Restart your computer (VERY Important)
2. Download and install http://www.pokq.com/update245.exe
3. Make sure that you restart the computer when/if prompted
4. Start PO and try again

Other than that, the new patch ought to be out soon.

oooSHELLEYooo · 2008-09-11, 17:35

This started happening to me yesterday too. I had not loaded any updates from Full Tilt or Poker Office. I was playing in the same games as usual. I was able to stop it by closing Poker Office and opening the ftpl.exe file before opening Poker Office. However, this AM I downloaded an update from Full Tilt and now the ftpl.exe will not track the windows.

PokerOffice Support · 2008-09-12, 16:18

Expect a new patch this afternoon.