Ongame Update

[MickMeade]

Since the latest PokerRoom update ( 2 days ago ) the live tracker doesn't work.
Any clues on what to do? This is on STT's and probably MTT's. I haven't tried it on cash games but I would imagine it is Ok there or it would have been reported.

[PokerOffice Support]

I have not received any reports from other users regarding this. I will try finding some time to test this tonight. It'd also be good if you could send your log to support@pokeroffice.com.

[rdman]

I have the same issue it's only Pokerroom not the other ongame sites. Only pokerroom had a recent update.

[wilbre33]

I also have the same problem

[Hanuse]

Same Problem here!

[rdman]

The cash tables don't work either. The live analysis window pops up but dosn't import any hands or give an overlay. The hands can be manually imported.

[Green6RR]

Same problem here.

[arkajaakko]

Same issue here. I play Bwin and PAF for OnGame and Office doesn't work correctly.

Live tracker starts, but in no limit tables, everything is 0.0, except the number of hands played in current session and winnings/losses for each player.

When i stop playing the table all i get to office is the winnings/losses, no other data is imported. So I can only track my winnings, no additional data for any player is recorded. Also when i start playing again with a player i played before, also his/her winnings or hands played are 0.

However, for Limit tables, everything works as supposed. I can send screenshot if necessary for tackling the issue.

I am not 100%, but i think this worked just fine after the last ongame update for office, but then discontinued to work properly couple days later.

Thanks,

[Agent O.]

I think the problem is the chat window.
With the last update they change the chat window.
Before the update the cards would shown as (As,4c,Jh....)
Now are the real cards in the chat window.
I think PO can't work with that.

[arkajaakko]

no grapchis in my chat window, 9s, As, etc as usual