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Old 2009-09-14, 02:21   #21 (permalink)
Junior Member
 
Join Date: Sep 2009
Posts: 19
Default hi

I also have the problem that pokeroffice dont shows the playerstats on the table.
The only thing it shows are pot odds.

i already replaced the longhook.dll but it still doesnt work, pls help me as soon as possible.
thx

Last edited by Taghirap111; 2009-09-14 at 02:23.
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Old 2009-09-14, 02:22   #22 (permalink)
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Join Date: Sep 2009
Posts: 19
Default hi there

sry for double post
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Old 2009-09-14, 14:45   #23 (permalink)
PokerOffice Support
 
Join Date: Nov 2008
Posts: 715
Default

Hey,

Can you please send your log file, which you can find at:
- C:/documents and settings/<username>/PokerOffice/log/pokeroffice.log if you're using Windows XP
- Users/<username>/PokerOffice/log/pokeroffice.log if you're using Windows Vista, to support@pokeroffice.com

Also include the difficulties you're experiencing as well as at which pokerclient you're experiencing them at.

Thanks!
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Old 2009-09-14, 22:24   #24 (permalink)
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Join Date: Sep 2009
Posts: 19
Default

hi ,


I payed 99$ for the programm for 1 year and the most time its not working.

I already replaced the longhook.dll file, but still no change.
And I sended you my logfile twice now.
Pokeroffice is already not working about 2 weeks now.

I hope u give me a fast response

René
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Old 2009-09-15, 14:43   #25 (permalink)
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Join Date: Sep 2007
Posts: 4
Default PokerStars Beta Fix

Still doesn't work...
Odds calculator is ok, but no player/table stats, and no overlay.
Freshly bought and installed... First 700 hands PO worked perfectly, but not anymore
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Old 2009-09-15, 14:59   #26 (permalink)
PokerOffice Support
 
Join Date: Nov 2008
Posts: 715
Default

Hello,

People with problems regarding this, please send an e-mail to support@pokeroffice.com as instructed above in this thread.

We are very sorry for the problems that are being experienced.

Thank you
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Old 2009-09-17, 23:09   #27 (permalink)
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Join Date: Sep 2009
Posts: 19
Default hi

do you have an other solution then to send you an email??

i payed for this and its not working...hello??
Im really pissed now, cause it wasnt cheap. I never experienced something like that.
Its not working for 3 weeks yet, but you got the money already so why do anything about it.
Its not working on any Pokersite.

bye
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