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Old 2010-08-06, 10:03   #1 (permalink)
Junior Member
 
Join Date: Sep 2009
Posts: 12
Default No Live-Tracking on FullTilt

I´m not getting any LiveTracking-Windows and no Stats when playing Fulltilt.
Under "Live Tracker" -> "start Live Tracker" the tables are shown correctly, but they´re neither popping up nor puttings stats on the tables...
When importing the hands via hand history later on everything´s fine!

What to do?

(Win XP Home Edition SP3)

Last edited by simon111; 2010-08-06 at 10:08.
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Old 2010-08-09, 15:51   #2 (permalink)
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Hello Support???
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Old 2010-08-17, 16:41   #3 (permalink)
PokerOffice Support
 
Join Date: Nov 2008
Posts: 715
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Hey,

Can you please send your log file, which you can find at:
- C:/documents and settings/<username>/PokerOffice/log/pokeroffice.log if you're using Windows XP
- Users/<username>/PokerOffice/log/pokeroffice.log if you're using Windows Vista,
to support@pokeroffice.com

Also include the difficulties you're experiencing as well as at which pokerclient you're experiencing them at.

Thanks!
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