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Old 2010-09-10, 00:20   #31 (permalink)
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Join Date: Sep 2010
Posts: 2
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Hi

I have the same problem with pokerstars.FR

Eric
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Old 2010-09-10, 00:22   #32 (permalink)
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Hi again

For your information, on the same computer, It works with Partypoker.fr but not with pokerstars.fr

Eric
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Old 2010-09-13, 19:52   #33 (permalink)
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Join Date: Aug 2010
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Hi.

STILL WAITING FOR A SOLUTION.

Regards.
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Old 2010-09-14, 11:47   #34 (permalink)
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Join Date: Nov 2008
Posts: 715
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Hello,

Have you downloaded the newest version of PokerOffice (5.62), it should the solve the PokerStars issue.

Thanks
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Old 2010-09-14, 15:35   #35 (permalink)
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Join Date: Jan 2009
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i had a problem with the last update not working on pokerstars. then i rolled back to get it to work again. i trusted that this new update would work and guess what. it doesn't. i guess i need to roll back again
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Old 2010-09-14, 20:12   #36 (permalink)
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Join Date: May 2007
Posts: 167
Default do the developers ever test before sending out update or are we the testers ?

Quote:
Originally Posted by rdfriends View Post
i had a problem with the last update not working on pokerstars. then i rolled back to get it to work again. i trusted that this new update would work and guess what. it doesn't. i guess i need to roll back again
When will be safe to allow update ?
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Old 2010-09-15, 10:19   #37 (permalink)
PokerOffice Support
 
Join Date: Nov 2008
Posts: 715
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Hello,

For the user's that the new version 5.62 doesn't work for, please send your logfile to: support@pokeroffice.com.

Please also mention that you're sending the logfile for this particular reason.

Thank you
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Old 2010-09-20, 22:05   #38 (permalink)
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Join Date: Aug 2008
Posts: 1
Default logfile

Hello,

Could you tell me where the logfile to send is?

thanks
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Old 2010-09-22, 11:31   #39 (permalink)
PokerOffice Support
 
Join Date: Nov 2008
Posts: 715
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Hello,

The logfile is located here:

- C:/documents and settings/<username>/PokerOffice/log/pokeroffice.log if you're using Windows XP

- C:/Users/<username>/PokerOffice/log/pokeroffice.log if you're using Windows Vista

Thanks
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