New User - Import Hand problem ongame

[FknDummBstrd]

Originally Posted by CiscoKid

The worst is that the support is slow at responding.

It feels like this is a very small company with limited resources.

You have Got it in one
Best Poker Tracking software by far. But Slow to respond If I were you i would try Email support.
P.S. They work bankers hrs No weekends

[CiscoKid]

I already contact with support thats how I got this first patch but unfortunately that didn't help me.

The software seems to be good but you only get half potential if you can't use live tracker.

[popooo]

One of friends uses Hold'em Indicator. It just released an update for Ongame today. So I guess Poker Office will do the same thing soon...

[CiscoKid]

Ok latest patch fixed my problem now I can use PokerOffice without any problem at Ongame.

So far I'm very happy with the tool!

Regarding support you have to be prepared it is not a big corporation with endless resources, a problem can take a few days to get fixed. But positive is, it is good friendly people working on your problem.