PO shutting down intermittently when playing or datamining.

[PokerOffice Support]

Originally Posted by Sharkedbait

This is great and all... Just curious whats going on for my problem since I am the original thread started for the 2nd time........

Again running XP!

I'm sorry I haven't answered your email yet. I will look through your log file with a developer since I'm not completely sure what you should try.

Originally Posted by Nick

Same problems as Sharkedbait

I just started up to play at iPoker (carlospoker) today again (did it a year ago) and were going to datamine it for a while. But after aprox 10-15 min it "hangs" and use of UPC is about 85-95% and i have to shut it down through Windows task manager. Running WinXP pro SP2. worked fine a year ago.

Would be good if you could send your log file (c:/program files/pokeroffice/log/systemlog.txt) to support@pokeroffice.com.

[Nick]

So today i started to play and after 6-8 hands it "Freezes", impossible to do anything but shut down the computer, the logfile is on its way!

[Sharkedbait]

Ok this program is not working more often than working. Wondering why I went out and bought a new computer just to run this damn program.... Ive sent my log file 2 times. what the heck is going on.

[Nick]

4 days since i sent the logfile, please can you just give a sign that you are locking up the case, or that you even got the mail??

[PokerOffice Support]

Nick, I'm very sorry for the delay. I've just looked through your log file with one of the developers, and I will send you a few questions that he'd like to know the answers of.

Again, I'm sorry for the delay.

Sharkedbait, one of the developers has sent you an email today.

[defone]

Originally Posted by PokerOffice Support

Alright, hopefully it works. Unfortunately many of our Windows Vista users can't get rid of the PokerOffice shut down when closing tables at iPoker. This will be fixed once the developers release official support for Vista, but I don't know for sure when this will happen.

This is not vista problem. Happens also on XP.

[Nick]

Originally Posted by PokerOffice Support

Nick, I'm very sorry for the delay. I've just looked through your log file with one of the developers, and I will send you a few questions that he'd like to know the answers of.

Again, I'm sorry for the delay.

Sharkedbait, one of the developers has sent you an email today.

Shoot, im waiting!

[Sharkedbait]

Originally Posted by PokerOffice Support

Nick, I'm very sorry for the delay. I've just looked through your log file with one of the developers, and I will send you a few questions that he'd like to know the answers of.

Again, I'm sorry for the delay.

Sharkedbait, one of the developers has sent you an email today.

Yes I have sent him 3 log files since I recieved that email.

thankyou!

[PokerOffice Support]

Originally Posted by Nick

Shoot, im waiting!

I'm getting confused, I was convinced that I had already sent you an email. Please see PM.

Originally Posted by Sharkedbait

Yes I have sent him 3 log files since I recieved that email.

thankyou!

Alright, that's great. I have seen your eamils, but it'll be one of the developers answering you.

[Trias]

Originally Posted by defone

This is not vista problem. Happens also on XP.

That's right. I'm using Windows XP (with Service Pack 2) and I've got the same problem (on ipoker).