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Old 2008-11-28, 21:04   #151 (permalink)
jfac
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Join Date: Mar 2007
Posts: 6
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Hello

After trying to update to the new patch today I cannot get PO to work/startup. Apparently it is the finalizepatch.exe file which causes the problem with my antivirus program.

OS: Windows XP
AV: Avast Home 4.8

What to do? (I have tried the remedy the problem by following the instruction by the post from PokerOffice Support posted at 2008-11-21 14:42)

If I am to send the latest log from PO, is that to be found in: ...Programs\PokerOffice\log and then choose the latest file? And to which email do I send such a log?
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Old 2008-12-03, 13:59   #152 (permalink)
jfac
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...any response to my question?
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Old 2008-12-03, 16:07   #153 (permalink)
PokerOffice Support.
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Hello,

Send your logfile to support@pokeroffice.com.

Thanks
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Old 2008-12-12, 19:19   #154 (permalink)
lali128
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Join Date: Aug 2007
Posts: 2
Default Still get virus

After applying update 2.51, I got the Virus Alert

VirusScan Enterprise 8.5.0i - Patch 7
12 décembre 2008 13:00:25
C:\Program Files\PokerOffice\bin\FTPL.exe
Virus detected : AdClicker-FC.gen.c
DAT Version : 5461.0000
Engine Version : 5300.2777
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Old 2008-12-15, 10:08   #155 (permalink)
KeijoKK
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Join Date: Sep 2008
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Default Virus?

My scanner (F-Prot) reported a virus when installing the new update: Trojan.Win32.Inject.lit (c:\program files\pokeroffice\bin).
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Old 2008-12-15, 16:31   #156 (permalink)
PokerOffice Support.
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Hello,

Please note that is a false positive, and you should ignore the warning. As long as you have donwloaded the file from our website.

Thank you
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Old 2008-12-19, 11:23   #157 (permalink)
tonemgub
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Posts: 5
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I got a warning from AviraAntivir after scanning my disk:
Found: Dropper DR/Inject.lit
Localized in: \pokeroffice\finalizepatch.exe
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Old 2008-12-19, 14:42   #158 (permalink)
sashbln
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me too...
can i delete the file finalizepatch.exe ?
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Old 2008-12-24, 12:04   #159 (permalink)
PokerOffice Support.
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Hello,

This is as mentioned before a false warning, you should ignore it

Thank you and Merry Christmas
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Old 2008-12-29, 23:18   #160 (permalink)
JESAP
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Join Date: Jan 1970
Posts: 18
Default Rundll32 error

I loaded PO on my new computer. It is equiped with AOL and Macafee. A message appeared that will not go away until I uninstall PO, .The reort and solution says the problem is caused by PO and there is no solution
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