Please keep all questions regarding Virus and/or Trojan warnings here

[Soulman]

Originally Posted by Soulman

Obviously PO support should be doing this themselves.

Originally Posted by Kerpele

Yes, but you see there might be a slight conflict of interest if this turns out to be intensional malware on their behalf.

lol true enough

[eudoxus]

Yupp, same here. I fully expect this issue to be prioritized. Sort of pointless buying a software you cant use without risking everything else by turning of your security.

[Schbond]

Originally Posted by Millman123

Okey when file is now deleted by virussoftware, how I can get it back and PO working again?

-Millman

I have the same question! Who or what can help?

[bourdain]

I believe this happened after last update? Please support investigate and provide info !!! Do not take this lightly.... "you need to use the file" is NOT an answer to this kind of problem.

[viggosen]

I have the same problem: ( antivirus killed the file)
I noticed there is a file called Restore, in the Pokeroffice folder, what can you restore with that?

[checkpoint]

Had the same Problem with Antivir; Do it in Qurantäne the write it back; now Pokeroffice does not start again; Then ich uninstalled it complete and installed it new; Pokeroffice does not run...need help

[tonemgub]

Let's hope no one from the programming team did build in a virus to steal our private information (logins etc)...

want a statement instandly...

[Carb3x]

Does somebody who uses Antivir know how to put a folder off the search list?

Somebody wrote earlier it would be possible in his program.

[PokerOffice Support]

Unfortunately none of the developers are available right now, but I have contacted them, and you should get a statement tomorrow morning.

Regarding the suggestion that I should send the file to F-secure for them to verify. I don't think it would help much. However, all of you are of course welcome to do so.

[Hanuse]

Same Problem here - I use AVG 7.5 Antivirus-Programm.

On January 23 it find a "trojaner" named InjLib.dll in the PO\bin-folder - I put it to the Quarantäne and PO worked without problems.

Today it find the "Backdoor Agent" pnthandler.dll and I do it in Quarantäne - PO do not open. I write it back and then ignore it, but PO still not open...

I wrote to support and send you the Infos of my Virus-Scanner - please help quick!