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Old 2008-07-31, 02:35   #1 (permalink)
hq
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Thumbs down PStars Issue - Table Overlay, Live Tracker (Not Working after 30/07/2008 updates)

Hello all,

I am having some issues with the live tracker and table overlays on Pstars. There were 2 updates today July.30/08. After the first pstars update everything was fine, but after the second update PO and Pstars started shutting down (crashing).

Upon rebooting both PO and Pstars the live tracker window still collects and updates data for all players. But once hands reached around 25-30 hands live tracker stats ceased to update.

Table overlay Pot Odds, Playable outs etc still work. But auto player rating icons and data do not.

Please add to this thread if you are having the same issues.

This is almost identical to the major issues we had with PO at the beginning of the year when it took 3 weeks to come up with a fix.

thanks
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Old 2008-07-31, 07:49   #2 (permalink)
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hq, Can you please send your log file, which you can find at c:/program files/pokeroffice/log/systemlog.txt, to support@pokeroffice.com
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Old 2008-07-31, 21:47   #3 (permalink)
hq
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Thumbs down PStars Issue

Hello Support, I have just sent you my log files.

I did the old uninstall re-install strategy and it appears it did not work.

The live tracker window works up until hands reach 30 hands. Then the message warning Pstars only allows 30 observed hands etc.. The table overlay stats/icons for players do not work at all.

Is this just a personal problem I am having?? ??

Everthing in the customize poker table overlay is checked off as I normally always have.
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Old 2008-07-31, 22:17   #4 (permalink)
hq
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Default Also----Player Moves are not showing....

thanks...

No one else having issues??
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Old 2008-08-01, 02:25   #5 (permalink)
PerpetualRush
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Angry

I am also having this problem I didn't recieve the 2nd update until the next day and didn't notice it then but today I definitely noticed that the player stats are not updating on the tables, the live update windows aren't showing the correct stats. I have been tracked well over 20k hands and the live update stats show about 35, however the stats on the main Poker Office window do update and from what I can tell seem to be correct. Very frustrating especially since I'm on the worst run in 3 weeks.
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Old 2008-08-01, 08:33   #6 (permalink)
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PerpetualRush, Can you please send your log file, which you can find at c:/program files/pokeroffice/log/systemlog.txt, to support@pokeroffice.com
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Old 2008-08-01, 23:09   #7 (permalink)
Bluff Boemi
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Default Same problem here!

Same problem since update!
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Old 2008-08-02, 02:58   #8 (permalink)
PerpetualRush
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Unhappy

Support- Log file has been sent, thanks and until this small problem I have been very happy with PO. I think its a great program and have not had any problems. It was very easy to setup which is more than I can say for PT or PA Hud.
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Old 2008-08-03, 04:30   #9 (permalink)
hq
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Lightbulb Bluff boemi, Perpetual Rush...

Are you guys having any luck with the fixing it???
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Old 2008-08-03, 06:36   #10 (permalink)
PerpetualRush
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No HQ, still no luck hope they get this thing fixed soon. cant believe that noone else is having these problems.
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