PokerOffice Users Forum  
Old 2008-08-01, 16:43   #1 (permalink)
jeNz
Junior Member
 
Join Date: Oct 2006
Posts: 20
Default PO stoped working

Last week PO worked as usually, but today it doesnt work anymore. I havent done anything since last time i used it. The only thing i did was to install pokertracker 3, if that matter. Under my proccesors "javaw.exe" doesnt run as it use to do when im playing. What is the problem? I tried reeinstall PO but it didnt work.
jeNz is offline   Reply With Quote
Old 2008-08-01, 16:46   #2 (permalink)
jeNz
Junior Member
 
Join Date: Oct 2006
Posts: 20
Default

javaw.exe is running again after reinstall. But it still doesnt work. when i try to start livetracker i can see the tables im playing, but it wont start "tracking" them...
jeNz is offline   Reply With Quote
Old 2008-08-02, 19:12   #3 (permalink)
jeNz
Junior Member
 
Join Date: Oct 2006
Posts: 20
Default

Anyone?! I need pokeroffice...
jeNz is offline   Reply With Quote
Old 2008-08-03, 16:02   #4 (permalink)
jeNz
Junior Member
 
Join Date: Oct 2006
Posts: 20
Default

I tried everything... When i start pokeroffice and a pokertable, a live tracker window starts. But it does not start track.. Im playing on b2b... A new b2b fix prehaps?
jeNz is offline   Reply With Quote
Old 2008-08-04, 00:31   #5 (permalink)
YinYang512
Junior Member
 
YinYang512's Avatar
 
Join Date: Apr 2008
Location: Austria
Posts: 18
Default

I can only tell that I have the same problem.
It worked fine last week, but after 31.07.2008 the HUD doesn't work and I think the summary is also not OK

Hope for a soon bug fix.
YinYang512 is offline   Reply With Quote
Old 2008-08-04, 09:52   #6 (permalink)
PokerOffice Support
Support Team
 
PokerOffice Support's Avatar
 
Join Date: May 2007
Location: St Julian's, Malta
Posts: 5,139
Default

YinYang512 and jeNz, Can you please send your log file, which you can find at c:/program files/pokeroffice/log/systemlog.txt, to support@pokeroffice.com
PokerOffice Support is offline   Reply With Quote
Old 2008-08-04, 15:25   #7 (permalink)
YinYang512
Junior Member
 
YinYang512's Avatar
 
Join Date: Apr 2008
Location: Austria
Posts: 18
Default

Sorry I mixed up some things.
My problems occur only at 'Pokerroom'. This site worked fine for the last weeks, but since several days the automatic import does not work. As a logical consequence the HUD does not appear.

Do you need the logfile in this case?
YinYang512 is offline   Reply With Quote
Old 2008-08-04, 15:34   #8 (permalink)
PokerOffice Support
Support Team
 
PokerOffice Support's Avatar
 
Join Date: May 2007
Location: St Julian's, Malta
Posts: 5,139
Default

YinYang512, Can you please send your log file, which you can find at c:/program files/pokeroffice/log/systemlog.txt, to support@pokeroffice.com

It is very hard to help you without further information.
PokerOffice Support is offline   Reply With Quote
Old 2008-08-05, 14:55   #9 (permalink)
YinYang512
Junior Member
 
YinYang512's Avatar
 
Join Date: Apr 2008
Location: Austria
Posts: 18
Default

Logfiles have been sent via E-Mail.
YinYang512 is offline   Reply With Quote
Old 2008-08-06, 16:33   #10 (permalink)
YinYang512
Junior Member
 
YinYang512's Avatar
 
Join Date: Apr 2008
Location: Austria
Posts: 18
Default

Hello,

my problems have been solved since I installed the latest Patch for version 2.42.
HUD and Stats are working as usual for Pokerroom.
YinYang512 is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT +2. The time now is 19:04.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.0.0