Ongame and PokerOffice!? Please keep all posts regarding PO & Ongame here - Page 12

tigertom1261 · 2008-12-12, 03:42

still waiting for pokerstars patch to fix live window, overlay and odds any new info of when
patch will be availabul? thankyou

PokerOffice Support. · 2008-12-12, 16:22

Hello,

The patch is now released !

Thank you

Kerpele · 2008-12-13, 00:51

Quote:

Originally Posted by Kerpele

I play multiple tables at ongame (betsson). For some time now, pokeroffice has only shown stats for one table. All the other tables´ statistics windows are blank. Is this because of the problems with the ongame updates and are you working on fixing it? Overlay for minitables would also be great.

The new patch certainly didn´t fix this.

PokerOffice Support. · 2008-12-15, 16:50

Hello,

If you mean the mini-tables, we unfortunately don't support them.

Thanks

Kerpele · 2008-12-16, 07:53

It used to work fine with minitables and normal size tables. Now it doesn´t work on either one.

PokerOffice Support. · 2008-12-16, 16:22

Hello,

The overlay has never worked with the mini-sized tables. If you can't get it to work with the normal-sized ones we need to see you logfile, you can find it at: C:/program files/pokeroffice/log/systemlog.txt and send it to support@pokeroffice.com.

Thanks

f0s · 2008-12-16, 22:33

Quote:

Originally Posted by PokerOffice Support.

Hello,

If you mean the mini-tables, we unfortunately don't support them.

Thanks

will u ever support them?
would be so great? or will it work with PO5?

please work on that

medion1804 · 2008-12-17, 10:05

since yesterday betsson (ongame) made a "xmas"-update (new table-background) po doesn´t work

greetz medion

PokerOffice Support. · 2008-12-17, 16:54

Hello,

I've talked to our developers about this, the mini-sized tables will be supported in PO5, but it's not decided when.

About the Betsson update, I've notified our developers.

Thanks

PokerOffice Support · 2008-12-17, 18:38

I just tested an Ongame site that had also updated to the christmas theme, and it worked fine for me. I remember a couple of users reporting problems a while ago, when there was a Halloween theme. For them I remember that a reinstallation was sufficient, so that's what you can try to begin with:

1. Start -> Control Panel -> Add or Remove programs
2. Choose Betsson and hit Remove
3. Manually remove any remaining Betsson folders from your hard drive
4. Download and install the client again

Does it work?