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Old 2008-08-20, 00:05   #1 (permalink)
Gonab
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Join Date: Aug 2008
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Default Big problem

Hi,

Today, I've got a big mess with PO. I hope you'll understand my problem because of my bad english. Hope you'll have a solution too...

A lot of things have dissapear from PO and only in the tournaments parts.

If I go to the Overview tab, i have all my tournaments summary (more than 1000) but stake details, starting hands and game details are empty.

On the Profit Graph tab I only have a graph for the Profit / Tournament.

On the others tabs everything is empty.

No problem with the Ring games.

Yesterday I had some problems with the stats when I played my SnG. No stats on player but I saw the mucked cards.

I also played to a stud tournament on Pokerstars. It was the 1st time. I know that it can't track the stud but can it be the source of my probleme?

I have PokerOffice 2.42 and I'm on Vista.

Thanks in advance for your help.

Nicolas.
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Old 2008-08-20, 10:43   #2 (permalink)
PokerOffice Support
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Location: St Julian's, Malta
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Default

Hi Nicolas,

Thank you for the detailed explanation of your problem. It really sounds like you have run into some sort of database problem. Are you using MySQL? If so, you should go to Datbase -> Repair Database. If not, please send your log file, which you can find at c:/program files/pokeroffice/log/systemlog.txt, to support@pokeroffice.com

It's correct that PokerOffice doesn't support Stud, but playing Stud with PokerOffice running should not cause the kind of problems you're describing.

Thanks!
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Old 2008-08-20, 12:14   #3 (permalink)
Gonab
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I'm using MySQL database. I'll try to use the repair function when i go home.

I let you know.

Thanks.
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Old 2008-08-20, 22:22   #4 (permalink)
Gonab
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Default

Thanks a lot.

The database repair functions worked !

Everything is back.

Thank you.
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